Duress passwords for mobile banking
I wish financial institutions would offer duress passwords as a security feature for online banking. Especially with the widespread use of mobile apps that allow for »
Pattern language
Large problems are difficult to solve all at once. Whether you're thinking about how residents will interact with a new building or how computer programs will »
Why does cyan feel futuristic?
Futuristic computer interfaces are usually depicted with cyan text, and retro computer terminals with green or yellow text. Has this always been the case? Or is »
Brainstorming with thick markers
Drawing with thick markers makes it hard to draw small details. But, often when brainstorming on paper, I would find myself using the same pen regardless »
Read-Do versus Do-Confirm
There are two types of checklists: Read-Do and Do-Confirm. Read-Do checklists are like recipes where users read and complete each item before moving onto the next »
Margins on digital documents
Word processors typically default to 1" margins. Before when most documents were eventually going to printed this made sense, but increasingly documents are only consumed »
Stress cases
Edge cases are annoying to fix; often they feel more like stumbling blocks than opportunities to improve the current solution to a problem. While this may »
How should text be oriented on a vertical banner?
On vertical banners, text can be rendered so that letters are stacked on top of one another, read from top to bottom. But other times the »
Why confirmation matters
Web forms make it easy to collect information. They're particularly well-suited for surveys where individual submissions are less important than the overall corpus of data collected. »
Placards and security bins
Airport security makes passengers vulnerable to having their things stolen. They're forced to send their things out of sight and forced to look elsewhere while security »