Speaking in plain language
Why would anyone intentionally use complicated sounding language? It seems like a waste of everyone's time if your audience can't understand what you're saying. Don't worry »
If people bought cars like they buy computers
Imagine a recent college graduate going to a car dealership, asking to buy the cheapest luxury car on the lot. It'd be reasonable for a salesperson »
Just being
Some of my fondest memories are of times that sound inconsequential to people who weren't there. They just happened organically. When close friends and family ask »
Sharing credit shows self-confidence
Being humble about your work and sharing credit with others demonstrates the kind of self-confidence that people like being around. People appreciate when their contributions are »
Playing one more game for the "championship"
Squash is both physically and mentally exhausting. When we decide to play more than five games to eleven, we play less aggressively because we're pacing ourselves, »
Transparency cures misunderstanding
Unless you've talked directly with someone about a disagreement, it's likely you're having a misunderstanding due to lack of information. Don't assume people know all of »
Expressing gratitude makes you happier
When in doubt, say thank you. No one is going to be upset about being appreciated too much, as long as it's genuine. Gratitude is often »
Greetings in passing
"Hi! How are you?" is effectively a one word salutation, especially because people often respond with the same thing without answering the question. And »
Practice should feel awkward
When I practice something hard, I feel like I'm dancing with two left feet. While it's uncomfortable, I know that this is time well-spent if I »
Applying the Moscow rules
It's hard to keep incentives aligned during negotiations. Building trust to find what your counter-parter really wants is delicate dance. You need to probe, but you »