Persuasion through fact finding
People often disagree because they aren't working from the same facts. Especially in a work setting, if your team is out of alignment regarding how to »
Security is a tax on honest people
Security, whether in the form of putting a lock on your door or protecting yourself against hackers, is only necessary if you're concerned that there are »
Three types of questions at work
Knowing when to try finding answers to questions yourself versus when to ask your team for help can be hard. While it's important to be resourceful, »
Be careful when interpreting references
As a hiring manager, it's important to figure out how well references know the person that they're vouching for. After all, applicants will do their best »
The value of 1-star reviews
1-star reviews are a treasure trove of customer pain points. When a pattern exist, these reviews highlight potential business opportunities. It'd be interesting if there were »
Nonviolent communication
Nonviolent communication provides an approach to discuss change within oneself, between people, and within groups in personal and professional settings. The strategy is built on the »
IKEA-level programming workshops
People commonly refer to any task that involves programming as computer science. While there may be some similarities, this is like referring to building IKEA furniture »
reCAPTCHA for phone calls
With the dramatic rise in robocalls, I find myself constantly being interrupted throughout the day. As a result, I often second guess whether or not it's »
Checklists make us SMART
Setting SMART objectives makes us more productive. But, even those who advocate for this often end up with goals that are vague or amorphous. To prevent »
Team outing logistics as a service
Off sites are a great way for team members to get to know each other on a personal level. With stronger relationships, people are willing to »