Government services as a business
Many businesses are built on the premise of offering more customer centric versions of existing government services. For example, FedEx is intended to be faster and »
Make take out containers into an experience
At the end of the day, going out to eat is a form of entertainment. Restaurants may as well embrace this and turn even the most »
Placards and security bins
Airport security makes passengers vulnerable to having their things stolen. They're forced to send their things out of sight and forced to look elsewhere while security »
Opposite of success is mediocrity
People often consider success and failure to be antonyms. But, are they? If you never experiment, how can you expect to make progress? And if experiments »
Ceiling decorations
Most ceilings are sparsely decorated, with the rare exception of spaces that are meant to leave an impression of grandeur (e.g. religious sanctuaries and lobbies »
Sealing bags before check-in
I like that many foreign airports require passengers to send all of their bags, including checked bags, through x-ray machines to even enter the terminal. Then, »
Honking as echo location
In places where traffic lanes are treated as suggestions, it makes sense that people use their horns to make other drivers aware of where they are. »
Self-censorship
Many people are uncomfortable visiting websites like WikiLeaks because they're afraid that it could look suspicious and eventually come back to haunt them. The fact that »
3D art exhibits
Walking among hanging LEDs in a dark room with mirrors on every wall was a powerful immersive experience. As the lights changed around me to the »
Water at airport security
I suspect airline passengers are asked to dispose of water and other liquids at airport security because officials are concerned that they may try to smuggle »