Mechanics and physicians
Mechanics and physicians are both healers. After collecting diagnostic data, both work to fix underlying problems that cause undesirable symptoms. Mechanics have the luxury and disadvantage »
Opposite effect
Some phrases have the opposite effect of their literal meaning. For example: Telling someone to "calm down" almost always escalates a disagreement Telling people »
Laptop charger as an achilles heel
IT gives plenty of suggestions on preventing data loss due to computer crashes during exams, but this year my friends have suffered from a different problem: »
Make yourself vulnerable to strengthen relationships
Knowing which friends will be there for you when times get rough separates your true friends from acquaintances who are friendly, but really only want to »
Give people opportunities to change their minds
While proving that you're "right" is often rewarded in academic settings, direct confrontation often leads people to dig into their positions, making it difficult »
Getting ready for a trip
The value in traveling is as much about the anticipation and stories afterwards as it is about the time you spend away from home. Even better, »
Say thank you instead of sorry
When people stumble over their words, they have a tendency to apologize. While I understand that they may feel embarrassed, I think that they would be »
Use of military force
It bothers me that in the wake of random acts of violence, many people are quick to call for direct military action, even though they're unwilling »
Can you visualize your friends?
How well do know your friends? When you close your eyes can you imagine what they look like? Hopefully you can, but for some you might »
Warehousing and city development
Businesses that sell physical goods need warehouses to keep inventory. While this sounds obvious, it's not clear where businesses should locate them. As transportation technologies have »