Lipstick on a bulldog
People are probably more familiar with the phrase "lipstick on a pig" to convey a futile attempt to change the true nature of something. »
Disagree without being disagreeable
Managers need to seek out dissenting views. Because it's difficult and often intimidating to deliver bad news to one's superior, managers need to actively encourage their »
Four stages of strategic grief
As companies watch customers migrate to their competitors, they typically go through four stages of strategic grief: Dismissal: "Those customers weren't that important to our »
On insecurities
Learning more about people's pasts helps you understand what motivates them. Hopefully they're mostly full of fond memories. But inevitably, there are also uncomfortable ones that »
The ultimate reusable grocery bag
Many grocery stores encourage customers to bring reusable / recycled bags with them when they shop (e.g. Trader Joe's and Whole Foods). Recently, when I was »
Privacy concerns about drones with cameras
When people see drones with onboard cameras, they get nervous. For some reason, people treat privacy concerns about drones more seriously than they do telephoto lenses »
Using my full name
Providing my full name helps preempt the sometimes uncomfortable "what are you?" that people wonder when they meet me because I'm multi-racial. But, I »
Make sure your co-workers are people you want to spend time with
Most people spend more time at work than anywhere else. So, in addition to feeling like your contributions are meaningful, be sure that you enjoy spending »
Check out the bathrooms
A good way to know whether a property is well kept is to look at the bathrooms. Bathrooms are often neglected because they're not the focal »
Don't pigeonhole people
Just because you know someone is good at something, that doesn't mean that's the only thing that person is good at or the only thing that »